Best Practice in Data Security

Data secruity has been headline news – and for all the wrong reasons. The list of organisations which have experienced data thefts and secruity breaches is like an A to Z of UK establishments. read more

Data Security in Financial Services 

I welcome this report on the protection of customer data within the financial services industry. It includes examples of good practice by some financial institutions whichothers could usefully learn from. However, I am disappointed – but not altogether surprised – that the FSA has found that financial services firms, in general, could significantly improve their controls to prevent data loss or theft. read more

Setting An Agenda for Change

What is the connection between the Governor of California Arnold
Schwarzenegger, former environment minister David Milliband, and Welsh postman Roger Annies? Each of them has made headlines with data-related actions in recent years. And each of those actions has been reacted to negatively by most of the direct marketing industry. read more

IDM Data Council

If you were valuing your business, how would you account for the gap between
its physical assets and the capital value? Goodwill is no longer seen as enough to explain why many companies are so highly prized. Instead, there is a growing trend towards the valuation of intangible assets. read more

Fraud Frequency

ID theft is becoming a serious issue. One need only look at the figures. In 2005, Which? reported that a quarter of UK adults claim at some time in the past to have had their identity stolen or know someone who has fallen victim to ID fraud; fraud prevention service Cifas has reported increasing cases of ID fraud since 1999 when 9,000 cases were identified, compared to 77,500 in 2007; and a 2006 study by online identity management firm Garlik, estimated that ID thieves were defrauding more than 100,000 Britons a year, and predicted this would increase to 200,000 by 2010. read more

List Abuse on the Rise Again

Data abuse is a rapidly growing problem in the UK. In all walks of life, in both the private and public sectors, we hear of major security breaches over personal data, and public concern over such breaches is becoming more and more voluble. However, few commentators have highlighted the fact that personal data on the commercial markets is also subject to increasing levels of abuse. As consumers or as business people, we hand over details on ourselves to the organisations we deal with. We also often agree that those details may be used by other third parties. read more

Best Practice Guidance

Links to web sites and documents that will help you adhere to industry best practice.

Data Quality

Data Quality is even more important with today’s pressures on customer service and perceived value.

Data Security 

Data Security has never been more important – follow these links for useful documents.

Data Regulation

Regulation of the use of data looks set to grow. Learn more about the regulations that govern data at these web pages.

Other

Other links to that may be useful